Administrative Support Assistant
Administrative Support Assistant
Salary: $2,583.00 per month
Full time position available in the Dillon Public Defender's Office. Individual must have strong customer service skills and be patient with and supportive of indigent people charged with crimes. This position includes receptionist duties in addition to accurate and timely clerical duties primarily involving data entry into the State's client database for caseload tracking and statistical information. Multi-tasking and prioritizing are both musts. Bilingual English/Spanish is preferred. No prior experience required. Ideal start date of July 2nd.
General Description of Position:
- Provides front desk and phone reception duties in a confidential and professional manner.This involves greeting and welcoming clients in the office for an office conference or to fill out an eligibility application; answering the main phone line; responding to routine questions; and, transferring calls as appropriate.
- Performs basic office duties, such as copying, filing, faxing, typing standard documents, preparing, sorting and distributing mail and entering data.Provides support to the Office Manager, such as obtaining information from Data Access or local jurisdiction websites or making phone calls to internal or outside agencies to request or exchange information as required.
- Assists clients in filling out applications before processing these applications. This requires a basic understanding of eligibility guidelines in order to respond to routine questions, verify and ensure accuracy and completeness of the applications, and make recommendations of eligibility to the Court.
- Learns the process for opening and updating client cases, such as entering client and court data into the Case Management Database, which requires attention to detail and applying established guidelines.
- Understands closed file room policy and procedure.Moves files to and from the closed file room.
- Positions are trained to use the Colorado Courts Data Access or local jurisdiction websites to search client case information as requested for clients, administrative staff, investigators, and attorneys.
- Delivers pleadings and correspondence to the appropriate parties in a timely fashion. Documents that all parties received a copy of motions in accordance with office practices in the jurisdiction (e.g. electronic, fax or hard copy).
- Requests, collects and distributes discovery information and materials from district attorney’s office as required.Follows up on behalf of the attorneys as needed to ensure all discovery materials obtained are complete.May be required to enter discovery information into the Case Management Database.
- Attends meetings and trainings as required.
- Performs other duties of a similar nature and level as assigned.
Colorado State Public Defender Dillon area preferred.